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cchan2
Participant
March 2, 2017
Question

Why am I unable to sign my signature under Fill & Sign?

  • March 2, 2017
  • 3 replies
  • 646 views

My iPad and the Adobe app is updated to the latest software, but I am unable to provide my signature in Fill & Sign. What can I do to be able to sign again using my iPad? How do I solve this problem? Any suggestions will help. Thanks in advance!

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3 replies

Inspiring
March 2, 2017

Please provide more detail, maybe a screen shot of what the issue is.  What happens when you try to create a new signature?  Are you signed into Fill & Sign?

Thanks,

Josh

cchan2
cchan2Author
Participant
March 2, 2017

Yes, we are signed into Fill & Sign. It doesn't allow us to create a

signature. It's only a problem on iPads and not on phones. It is not just

my iPad but also other colleague's iPads. Thanks!

Inspiring
March 2, 2017

Still please provide detail, what do you mean it does not let you?  What exactly happens?

Also, what model iPad?  Updated to latest iOS version 10.x? 

Thanks,

Josh