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Participant
March 10, 2015
Question

why can I not get the pages to Print?

  • March 10, 2015
  • 1 reply
  • 252 views

I have been trying to get my taxes to print, but the new Adobe program just keeps trying to save it over and over again.  This is really frustrating!  I have tried to send it to another program and it ends up all jumbled up.  Nothing is worth this frustration!  What has happened to just getting a page to print?

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    1 reply

    Inspiring
    March 10, 2015

    Hi monab,

    I would love to help--we don't want you to be frustrated with our software. Are you trying to print a PDF file? Are you printing from Adobe Reader? Or, are you trying to print directly from a browser?

    Please tell me a bit more about the process you're using, and what and where you're trying to print.  Please also include what version of Reader you have (if that is the Adobe program that you're using), and whether you're on Mac OS or Windows.

    We will do our best to get things working for you, but we need to a little more information to go on.

    Best,

    Sara