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M
Markimark-vl7Og0
Participant
January 2, 2015
Question

why can't adobe send send a send receipt ?

  • January 2, 2015
  • 1 reply
  • 433 views

I purchased a Adobe send Now account ,and they used to send - send receipts which was important to say tat the items i sent had been sent but now having changed to Adobe send they only offer a opened receipt,when the client has opened them,then they send a delivery notice,

Does anyone one know if you can still get a send receipt???

Thanks

Mark

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    January 2, 2015

    Hi Mark,

    Currently, Adobe Send only sends notification when files are viewed or downloaded.

    Best,

    Sara

    M
    Markimark-vl7Og0Author
    Participant
    January 2, 2015

    Thanks for your quick reply,but that is not helpful as I purchased ADOBE SEND NOW in June 2014 and it is now being transitioned to ADOBE SEND,that is why I purchased that as I need to have a send receipt ,so now you only get a receipt  when it is delivered,which is not what I sigend up for.

    What can you do as I paid for a service I am not getting, it is very important to my Company that we get SEND RECEIPTS,so we can prove that we have sent the documents.

    Please advise a solution.

    Many Thanks

    Mark

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    January 2, 2015

    Hi Mark,

    I totally understand. I wish I had a different answer for you. You are welcome to submit a feature request: Adobe - Feature Request/Bug Report Form. I can't speak to future plans for our products, but I can say that we take your feedback seriously, and encourage to submit a feature request.

    Best,

    Sara

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