Answered
Why can't I convert my pdf doc. to word?
Every time I try, it keeps on sending 'an error occurred while trying to access the service'?????
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Hello Nancyd,
We apologize for the inconvenience caused, as per the description above, you are getting an error that an error occurred while trying to access the service, Is that correct?
The record shows that you are subscribed to Adobe ExportPDF service with your current Adobe ID, try accessing the services through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari.
Refer to the following article and try the suggestion An error occurred while trying to access the service | unable to connect to PDF services
Let us know how it goes.
Regards,
Anand Sri.
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