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RfE
Participating Frequently
Feb 13, 2015 5:17 PM UTC
Question

Why can't I login to PDF Pack? Webpage is not available.

Help.  Today I can't login to PDF Pack.  I converted files 3 days ago with no problems.  I have monthly pay with auto deduct from my credit card so the bill has been paid!

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13 replies

Inspiring
Feb 13, 2015 7:09 PM UTC

Hi RfE,

I'm able to log in to https://cloud.acrobat.com without error. Are you able to log in now? If not, please clear your browser cache, and try again.

Let us know how it goes!

Best,

Sara

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RfE
RfEAuthor
Participating Frequently
Feb 13, 2015 7:15 PM UTC

Hi Sara – your link below doesn’t work for me either….

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Inspiring
Feb 13, 2015 7:19 PM UTC

Hi RfE,


What happens when you try to access that link? Are you receiving an error (if so, what is it)? What browser are you using? And does the issue persist after you clear the browser cache?

I've checked your account, and there's no issue there.

Best,

Sara



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