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RfE
RfE
Participating Frequently
February 13, 2015
Question

Why can't I login to PDF Pack? Webpage is not available.

  • February 13, 2015
  • 1 reply
  • 617 views

Help.  Today I can't login to PDF Pack.  I converted files 3 days ago with no problems.  I have monthly pay with auto deduct from my credit card so the bill has been paid!

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
February 13, 2015

Hi RfE,

I'm able to log in to https://cloud.acrobat.com without error. Are you able to log in now? If not, please clear your browser cache, and try again.

Let us know how it goes!

Best,

Sara

RfE
RfEAuthor
Participating Frequently
February 13, 2015

Hi Sara – your link below doesn’t work for me either….

S
Sara_Forsberg
Inspiring
February 13, 2015

Hi RfE,


What happens when you try to access that link? Are you receiving an error (if so, what is it)? What browser are you using? And does the issue persist after you clear the browser cache?

I've checked your account, and there's no issue there.

Best,

Sara



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