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anthonyg67000677
Participant
Mar 31, 2015 9:04 AM UTC
Question

Why can't I open a document with the password

‌why can't I open a document with the said right password!!!! !

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    1 reply

    RahulTyagi_
    RahulTyagi_
    Participating Frequently
    Mar 31, 2015 1:23 PM UTC

    Hi Anthony,

    What problem are you facing in opening the document? Is there any error message?

    I would recommend you to try again and as passwords are case sensitive so please make sure that you type the password in exactly same case sequence as you did when you set the password.

    Regards,

    Rahul

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