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A
Anonymous
December 9, 2014
Question

Why can't i print a pdf file, it's asking for a password and i have no idea what it is it's never asked me before?

  • December 9, 2014
  • 2 replies
  • 1548 views

why can't I print a pdf file, it's asking for a password and I have no idea what it is it never asked for one before?

    This topic has been closed for replies.

    2 replies

    K
    Kimberly326991542wm8
    Participant
    October 4, 2023

    YES BUT I NEED TO PRINT IT TO SIGN IT. WHAT DO I DO?

     

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    December 9, 2014

    Hi kim's forum,

    Have you printed this specific PDF file before? It sounds like the PDF has security applied to restrict printing, which is why it's asking you to enter a password (you can tell by looking at the title bar--do you see "SECURED"?).

    Best,

    Sara

    A
    Anonymous
    December 10, 2014

    Yes and that's the problem it won't let me print wo the password, never needed it or used ut b4? Kim Morse 

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    December 10, 2014

    Have you been able to print that same file before without a password? Passwords are set at the file level, and not all PDF files are password protected (I'd say the majority are not).

    If you'd like, I'd be happy to take a look at the file for you.

    Best,

    Sara

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