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Q
qingw19038383
Participant
October 28, 2016
Answered

Why Can't verify my purchase for Adobe export PDF?

  • October 28, 2016
  • 1 reply
  • 871 views

I purchased one year subscription of Adobe export PDF on 25th. Oct. And already got receipt email from Apple. But still cant use what I paid for. It keeps saying can't verify the purchase and asking to restore the purchase. But when restoring, that mssge repeating. Pls Help!

      This topic has been closed for replies.
      Correct answer AkanchhaS8194121

      Hi Qingw19038383,

      I see there is some problem with the activation of your Export PDF subscription.

      because of that you are facing trouble activating the services.

      I request you to please Contact Customer Care  to get the subscription activated.

      Let us know if this doesn't help.

      Regards,

      Akanchha

      1 reply

      AkanchhaS8194121
      AkanchhaS8194121Correct answer
      Legend
      October 28, 2016

      Hi Qingw19038383,

      I see there is some problem with the activation of your Export PDF subscription.

      because of that you are facing trouble activating the services.

      I request you to please Contact Customer Care  to get the subscription activated.

      Let us know if this doesn't help.

      Regards,

      Akanchha

      Q
      qingw19038383Author
      Participant
      October 29, 2016

      Hi, Akancha

      Tks fot the reply! I clicked the "contact customer care" , seemed like winding up in the same forum channel. I posted another thread for activation. pls advise again if that's not what I'm supposed to do.

      Please help to activate my Adobe Export PDF subscription

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