why did you take two payments from my account

Hi athraa26315889i1a6,

Sorry about the trouble caused and the delay in the response.

As you have an issue with the billing, I request you to contact our billing team as they have access to the information.

Sorry as we do not have access to the billing information. There is nothing that can be done from our end.

You may contact them via the number provided for your region on the following page: https://helpx.adobe.com/contact/phone.html. 

Thanks,

Meenakshi

hi, today I resigned from paying every month but today you made two payments you were supposed to return the money at the same time I wonder why you made two payments?