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MsSunnyD
MsSunnyD
Participant
September 29, 2014
Question

Why do I get an Adobe Error 14 when I try to open PDF files?

  • September 29, 2014
  • 1 reply
  • 605 views

My laptop uses Adobe touch. I downloaded Adobe Acrobat trial to see if it was a program that could easily covert PDF's to excel. I have not made it to that point because after the download of the  Adobe Acrobat Trial it disabled the adobe touch program and now when I try to open my existing PDF', an error message comes up.

can anyone help me?

    This topic has been closed for replies.

    1 reply

    T
    Community Manager
    Tariq AhmadCommunity Manager
    Community Manager
    October 31, 2014

    Hi MsSunnyD,

    Try uninstalling Adobe Acrobat using the Adobe cleaner Tool  http://labs.adobe.com/downloads/acrobatcleaner.html

    Then, try installing Adobe Reader XI. That should resolve the problem.

    Regards,

    Ajlan Huda.

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