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gymwalker29
Participant
October 28, 2014
Answered

Why do I get an error when trying to export a large PDF to Excel?

  • October 28, 2014
  • 1 reply
  • 603 views

The ExportPDF process is only returning a simple message.

The file has not been processed.

An error has occurred which stopped the processing of the PDF.

    This topic has been closed for replies.
    Correct answer

    Hi gymwalker29,

    There is a 100 MB file size limitation for submitting files to the Export PDF service

    As for the quality of the conversion,from our FAQ entitled Will Adobe ExportPDF convert both text and formatting information?

    Acrobat can convert large files.

    You can use free trial service of Acrobat for 30 days:Download Adobe Acrobat free trial | Acrobat XI Professional

    Regards,

    Florence

    1 reply

    Correct answer
    October 28, 2014

    Hi gymwalker29,

    There is a 100 MB file size limitation for submitting files to the Export PDF service

    As for the quality of the conversion,from our FAQ entitled Will Adobe ExportPDF convert both text and formatting information?

    Acrobat can convert large files.

    You can use free trial service of Acrobat for 30 days:Download Adobe Acrobat free trial | Acrobat XI Professional

    Regards,

    Florence

    gymwalker29
    Participant
    October 28, 2014

    Florence:

    Thank you for the response.  I'm using https://cloud.acrobat.com/exportpdf to convert the PDF (I have a subscription to this service)...it apparently does not know about the 100 MB limit as it is having a problem with a file that is 1,132 KB and one that is 1,751 KB.  However, it seems to process a file that is 214 KB fine.

    Any other suggestions?

    Thanks,

    Jim

    October 29, 2014

    Hi gymwalker29,

    Would you send your PDF document to dim86501@adobe.com as an email attachment? 

    I will check it from my end.Please add the link to this forum post for reference.

    Regards,

    Florence