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nancyhurley
Participant
June 25, 2014
Question

why do some letters/words not print exactly as typed

  • June 25, 2014
  • 1 reply
  • 473 views

my converted letters are showing misspellings.  Why does this happen and can it be fixed?

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    June 25, 2014

    Hi nancyhurley,

    Please try disabling OCR as described in this document: How to disable Optical Character Recognition (OCR) when converting PDF to Word or Excel.

    Note, however, that if your document doesn't already include selectable text (that is, the PDF was created from a scanned page), the text won't be selectable in the converted Word document.

    Please let us know how it goes.


    Best,
    Sara

    N
    nancyhurleyAuthor
    Participant
    June 26, 2014

    Hi Sara,

    Are you saying that all scanned documents will NOT convert properly?  This was the reason I purchased this product.  Please let me know if that is correct.

    Thanks so much for your reply.

    Nancy Hurley

    S
    Sara_Forsberg
    Inspiring
    June 26, 2014

    Hi Nancy,

    I'm sorry if I was misleading. ExportPDF will convert PDFs created from scanned documents. Disabling OCR is a troubleshooting technique to uncover font problems/conversion issues that could lead to the sort of result that you see. I just wanted to let you know that OCR is what turns the image text you might have in a PDF created from a scanned document into selectable/editable text.

    Best,

    Sara

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