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PJO509
Participant
September 1, 2014
Answered

Why does CreatePDF not work from the desktop?

  • September 1, 2014
  • 2 replies
  • 471 views

I bought CreatePDF when I found that the Adobe Acrobat software I bought for my WIndows XP and Vista computers would not work with my new PC with Windows 8.1.

When I saw it also had a tool to create pdfs from the desktop, I went to download it and found this message:

"Print to PDF from within almost any application. Simply open a document, choose Print and select Adobe CreatePDF Desktop Printer. The PDF file will automatically be saved to your CreatePDF account."

"Available for Windows XP, Vista and 7 only."

Does Adobe intend to expand the availability to Windows 8.1?

I don't understand why Adobe does not extend the functionality to the more modern Windows system other than to sell more expensive software or licenses.

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    The CreatePDF Desktop Printer has been retired. Please see https://forums.adobe.com/docs/DOC-5131 for more information.

    2 replies

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    Sara_ForsbergCorrect answer
    Inspiring
    November 5, 2014

    The CreatePDF Desktop Printer has been retired. Please see https://forums.adobe.com/docs/DOC-5131 for more information.

    pwillener
    pwillener
    Legend
    September 2, 2014

    What did you actually download?  CreatePDF (Adobe PDF Pack) works

    1. from Adobe Reader
    2. from the website https://cloud.acrobat.com/convertpdf
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    PJO509Author
    Participant
    September 2, 2014

    I found a comment elsewhere in the forum that someone uninstalled the Adobe CreatePDF Desktop Printer that they had downloaded to their PC, restarted the PC and then downloaded and installed it again. I tried that, and it worked the second time for me as well.

    There was a gap of a month or more since I installed the printer the first time. Each time I used the same link. So, it's possible that Adobe updated the file to include Windows 8.1. If that is the case, then Adobe needs to update its note that the desktop printer works with this software as well as XP, Vista and 7.

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