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craigg11333515
Participant
Oct 14, 2015 6:50 PM UTC
Question

why does DC keep crashing?

why does DC keep crashing?

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    3 replies

    Anubha Goel
    Participating Frequently
    Oct 15, 2015 3:36 PM UTC

    Hi craigg11333515,

    Could you please specify more on the same.

    Are you using Adobe Acrobat or Reader software?

    What exactly you are trying to do when the software crashes?

    Let me know more so that I could help you.

    regards,

    Anubha

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    craigg11333515
    Participant
    Oct 15, 2015 6:37 PM UTC

    I think maybe the download was corrupt...I uninstalled and reinstalled and it's fine....before it would stop when you switched from edit the prepare form....

    Sent from my iPhone

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    Anubha Goel
    Participating Frequently
    Oct 16, 2015 10:02 AM UTC

    Hi craigg11333515,

    Thanks for your response.

    So, please tell me what version of OS you are using.

    Do you get any error message when trying to edit or prepare a form?

    Does this issue appears with different PDF files or a specific one?

    Let me know.

    Regards,

    Anubha

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