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samordningsförbs57410289
Participant
September 10, 2018
Answered

Why does ExportPDF not work?

  • September 10, 2018
  • 1 reply
  • 433 views

Har inte använt Adobe Export PDF på länge men betalning har skett. Nu krävs jag på ny betalning för att kunna använda programmet. Vad gör jag? Hittar ingen relevant info på alla supportsidor.

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Samordningsförbs,

We see that you have been a subscriber of Adobe Export pdf service. And it seems that the service has got renewed for another period as well.

Export pdf is an online service that you access through the web browser. And sadly, there is no way to track whether it has been accessed by someone in past or not.

As it has got renewed for another year, so would suggest you to start using that now. If you haven't started it ever then you can follow the steps given below-

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know if it still doesn't work.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
September 13, 2018

Hi Samordningsförbs,

We see that you have been a subscriber of Adobe Export pdf service. And it seems that the service has got renewed for another period as well.

Export pdf is an online service that you access through the web browser. And sadly, there is no way to track whether it has been accessed by someone in past or not.

As it has got renewed for another year, so would suggest you to start using that now. If you haven't started it ever then you can follow the steps given below-

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know if it still doesn't work.

Regards,

Akanchha