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CGPeters61
Participant
Feb 9, 2015 5:02 PM UTC
Question

Why does my export not work to convert to work.docx? keeps erroring out onme

I purchased the export seervice so I could do my homework assignments, it won't load them up and convert to word .I psid for an entire year up front for this I expect results tell me what is wrong someone please.

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1 reply

Sara_Forsberg
Inspiring
Feb 9, 2015 7:55 PM UTC

Hi CGPeters61,

I've just checked your account. I see that you just signed up for ExportPDF today. It can take 24-48 hours for a subscription order to process fully. Once it does, you'll be able to sign in and convert your files.

Best,

Sara

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