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danielc77590163
Participant
March 26, 2015
Question

Why is it taking so long to convert my docx to PDF?

  • March 26, 2015
  • 1 reply
  • 746 views

It is taking a long time to convert my docx to PDF.  My docx is 74KB and contains a picture

This topic has been closed for replies.

1 reply

Inspiring
March 26, 2015

Hi danielc77590163,

Did your file finish converting? If it did, you may have just run into an issue with your Internet connection/upload speed.

If it stalled, or you received an error message, please clear the browser cache and then try again. If that fails, then we'd want to take a closer look at what's going on. Do other files convert for you? Are you converting via Adobe Reader or via the ExportPDF web interface? How was this particular PDF file created?

Best,

Sara