WHY IS MY ADOBE READER IS DECODING EVERY DOCUMENT I OPEN

Question

WHY IS MY ADOBE READER IS DECODING EVERY DOCUMENT I OPEN IT IS VERY BAD I CAN'T OPEN ANY DOCUMENT IN ADOBE I CAN'T VIEW IT IS SAYING THAT "I CAN'T DECODE THIS FILE PLEASE TAKE ANOTHER DOCUMENT"

Meenakshi Negi · Answer

Hello!

Sorry to hear about the trouble.

Could you please share the screenshot of the error message you receive when try to open the PDF?

Are these files saved locally on the machine or you are opening them from a netwwork drive?

It would be helpful if you can share a sample PDF with us. We would like to check it on our end.

Please share the Adobe application and OS version with us.

Let us know if you need any help.

Thanks,

Meenakshi

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