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davidb27595546
Participant
Apr 10, 2015 9:04 AM UTC
Answered

Why is my Export PDF not working?

We have Export PDF, however it keeps saying it's run out. So I try to go online to renew, but it says that we already have export PDF.

I also received an invoice from Adobe on the 4th April taking a payment of £12.70, however I though Export PDF was £19.33 a year?

I have tried ringing the support number, however it says there is no phone support for this product.

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    RahulTyagi_
    RahulTyagi_Correct answer
    Participating Frequently
    Apr 18, 2015 12:18 PM UTC

    Hi davidb27595546,

    Please make sure you are using the right Adobe ID to sign into your Export PDF Account.

    Regards,

    Rahul

    2 replies

    RahulTyagi_
    RahulTyagi_Correct answer
    Participating Frequently
    Apr 18, 2015 12:18 PM UTC

    Hi davidb27595546,

    Please make sure you are using the right Adobe ID to sign into your Export PDF Account.

    Regards,

    Rahul

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    pwillener
    Legend
    Apr 10, 2015 9:19 AM UTC

    [topic moved to Document Cloud services forum]

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