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kate100milemeals
Participant
Oct 29, 2014 3:51 AM UTC
Question

Why isn't ExportPDF working?

I have run into the several times lately, why can't I export to word with my export account? Kate@scallop-inc.com

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    1 reply

    Oct 29, 2014 9:42 AM UTC

    Hi kate100milemeals

    Are you trying to access the service from within Reader? If so, please make sure that you have the most current version by choosing Help > Check for Updates.

    If you're accessing it from a website, clear the browser cache and try logging in again.

    Also, make sure that you're using a supported web browser (System requirements | Acrobat.com).


    Regards,

    Florence

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