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crater64
crater64
Participant
Dec 15, 2014 8:10 PM UTC
Question

Why isn't my download of Acrobat XI installing?

Downloaded XI as well as three instances of the trial version. None are installing. Windows 8 PC.

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    1 reply

    Sara_Forsberg
    Inspiring
    Dec 15, 2014 8:14 PM UTC

    Hi crater64,

    What happens when you try to install? Are you getting an error message?

    For starters, please make sure that you're logged in as an admin, and that no antivirus software is running. Also, please try downloading the installer directly from this page: Download Acrobat products | Standard, Pro | XI, X

    Best,

    Sara

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