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H
héctorl6571793
Participant
February 23, 2015
Question

why isn't my file being converted?

  • February 23, 2015
  • 1 reply
  • 416 views

I have been trying to convert a file from PDF to word and is not doing it, why?

This topic has been closed for replies.

1 reply

Anubha Goel
Community Manager
Anubha GoelCommunity Manager
Community Manager
February 23, 2015

Hey,

Could you please let me know whether you are using Adobe Reader or Acrobat.com online service for the same.

Have you tried converting any other PDF to word? What happens?

Remember, if you are using online service, then you need to sign up at "https://cloud.acrobat.com/exportpdf"" with your Adobe ID credentials and then convert the file.

Let me know if any specific error is coming so that I can help you out.

Regards,

Anubha

H
héctorl6571793Author
Participant
February 23, 2015

Anubha,

Thanks for your answer. I tried several hours later and it did work. Yes I am using Adobe Acrobat converter.

Thanks again,

Héctor

Anubha Goel
Community Manager
Anubha GoelCommunity Manager
Community Manager
February 24, 2015

Hey Héctor,

You are most welcome.

Happy to help you anytime

Regards,

Anubha

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