Skip to main content
james9663
Participant
Nov 19, 2014 5:30 PM UTC
Question

why was i charged 19.99 for my subscription and also a 1.00 what is that for

why was i charged 19.99 for my subscription and also a 1.00 what is that for

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Inspiring
    Nov 19, 2014 7:00 PM UTC

    Hi james9663,

    This sounds like a pre-authorization charge  for your subscription that your bank added. It should be refunded within a day or two of the subscription charge being settled. If it's not, please let us know and we'll get things sorted out.

    Best,

    Sara

    Translate