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james9663
Participant
November 19, 2014
Question

why was i charged 19.99 for my subscription and also a 1.00 what is that for

  • November 19, 2014
  • 1 reply
  • 363 views

why was i charged 19.99 for my subscription and also a 1.00 what is that for

    This topic has been closed for replies.

    1 reply

    Inspiring
    November 19, 2014

    Hi james9663,

    This sounds like a pre-authorization charge  for your subscription that your bank added. It should be refunded within a day or two of the subscription charge being settled. If it's not, please let us know and we'll get things sorted out.

    Best,

    Sara