Why was I charged for ADOBE EXPORTPDF SUB?

Forum|Forum|5 years ago
December 25, 2020
3 replies
5111 views

Hello,

I was charged $33.48 for ADOBE EXPORTPDF SUB 4085366000 CA. However, I have *not* authorized this transaction. I have no paid plans with Adobe.

This is very distressing, and I would appreciate a response as soon as possible.

Thank you.

This topic has been closed for replies.

D

dougf31415923

Participant

Same happened to me and Adobe can't locate the transaction.

AkanchhaS8194121

Legend

Hi @dougf31415923

We have a dedicated team that takes care of billing-related issues. Please contact the team via Phone or Chat by following this link: https://helpx.adobe.com/support.html. Click on the "Contact Us" icon at the lower right corner of the page.

Our team will surely assist you with this.

Thanks,

Akanchha

try67

Community Expert

Contact your bank or credit-card company and report the unlawful use of your funds.

John T Smith

Community Expert

1 - Log-in to your account and click this link https://account.adobe.com/products

2 - This is a public forum, it is NOT Adobe support

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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