Why when I try to download something that I converted to word do I get message that "your current security settings do not allow this file to be downloaded? I'm the only person using this computer. I'm the administrator and it was my pdf document.

Hi eleanora27327971,

I don't think there's a problem with the PDF file that you converted--that sounds more like a browser setting. What browser are you using? Are you able to download files from other websites? Or, are you able to log in to https://cloud.acrobat.com using a different web browser, and download from that browser? (See System requirements | Acrobat.com for a list of supported web browsers.)

Tell me a bit more about your setup (what operating system, browser and version), and I should be able to point you in the right direction.

Best,

Sara