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ellenlevine123
Participant
April 6, 2015
Answered

Won't convert Pdf to Word Doc

  • April 6, 2015
  • 1 reply
  • 588 views

Okay... so I just paid the yearly fee to be able to convert pdfs to word documents.  I select the pdf and the word format and hit convert.  Like 20 times.  Absolutely nothing happens!

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi ellenlevine123,

    Are you asked to sign up, or log in, when you try to convert. Please clear the browser cache and then try logging in directly to https://cloud.acrobat.com/exportpdf. Please let us know how it goes.


    Best,

    Sara

    1 reply

    S
    Sara_ForsbergCorrect answer
    Inspiring
    April 6, 2015

    Hi ellenlevine123,

    Are you asked to sign up, or log in, when you try to convert. Please clear the browser cache and then try logging in directly to https://cloud.acrobat.com/exportpdf. Please let us know how it goes.


    Best,

    Sara

    E
    ellenlevine123Author
    Participant
    April 7, 2015

    That worked.

    Thank you.

    S
    Sara_Forsberg
    Inspiring
    April 7, 2015

    Hi ellenlevine123,

    Great to hear! Glad you're up and running!

    Best,

    Sara

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