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Participant
May 12, 2017
Question

Wont convert file as says I'm not connected to the internet when I am

  • May 12, 2017
  • 1 reply
  • 352 views

I am trying to convert a large PDF to word, however when I try it tells me I'm not connected to the internet when I am?

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1 reply

Adorobat
Participating Frequently
May 14, 2017

Hi stuartm9275907,

Could you please try troubleshooting steps given in the following link:

Resolve connection errors with Adobe Creative Cloud and Creative Suite applications

You may also refer to the following links discussing the same issue:

I am trying to convert a PDF file to Word. It keeps tellingme I am not connected to the internet, try again? I am clearl…

No Internet connection error

Thanks,

Shivam