wont convert, says error logging in. trying to convert pdf to word

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I am trying to convert a pdf file to word. when I hit the convert button the wheel spins for a short while and then i get the message that there was an error logging in.

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H

H_SpectorCorrect answer

Adobe Employee

Hi tracyg48216656,

I assume that you were trying to use Export PDF within Adobe Reader.

If so please login to https://cloud.acrobat.com to use the services in a browser.

Please let us know if you still have any troubles.

Thank you.

Hisami

H

H_SpectorCorrect answer

Adobe Employee

Hi tracyg48216656,

I assume that you were trying to use Export PDF within Adobe Reader.

If so please login to https://cloud.acrobat.com to use the services in a browser.

Please let us know if you still have any troubles.

Thank you.

Hisami

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