word document with picture JPEG

Hi Martin,

Are you viewing that PDF in Adobe Reader or Acrobat (and what version)?

It sounds like you may have an option selected in the preferences that causes large images to appear as gray boxes. Please try this:

1. Choose Edit > Preferences (Windows) or Acrobat/Reader > Preferences (Mac OS).
2. Click the Page Display category on the left.
3. Select Show Large Images, and then click OK.

Did that do the trick?

Best,

Sara