Work Disappeared

Question

I have a pdf I'm working on and I put it in the document cloud to keep it constantly updated. When I booted up my PC this morning all my work has disappeared. I can't seem to access previous versions, nor is there any local saves on my PC. Can I still access this lost work?

Meenakshi_Negi · Answer

Hi Darrien,

Thank you for reaching out and sorry to hear about the work loss.

As you have mentioned above, you had saved the PDF on Document Cloud and used it to update it. If that is correct, then it is not possible to access the previous versions.

Document Cloud will show only the latest version saved for the file. However, if you have saved a new file of the updated version, then you may check for the previous versions on Document Cloud.

Let us know if you have any questions.

Thanks,

Meenakshi

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