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Participant
Mar 2, 2015 10:36 PM UTC
Answered

XI Pro Trail

i purchased Acrobat Pro 2 months ago. now there is a trail of Pro XI on my computer and the trial expired today so it wont let me open up any files without liscensing the XI. how do i take it off and go back to my Regular Pro

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    Sara_ForsbergCorrect answer
    Inspiring
    Mar 2, 2015 10:43 PM UTC

    Hi josh8055,

    The trial version and your subscription software are one-and-the-same. Now that trial is expired, you simply need to activate your subscription so that you can continue using Acrobat. You can do that by clicking License this Software, and logging in with your Adobe ID/email address and password.

    Best,

    Sara

    3 replies

    Sara_ForsbergCorrect answer
    Inspiring
    Mar 2, 2015 10:43 PM UTC

    Hi josh8055,

    The trial version and your subscription software are one-and-the-same. Now that trial is expired, you simply need to activate your subscription so that you can continue using Acrobat. You can do that by clicking License this Software, and logging in with your Adobe ID/email address and password.

    Best,

    Sara

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    josh8055Author
    Participant
    Mar 2, 2015 11:01 PM UTC

    just did it thanks [private information removed by moderator]

          From: Sara.Forsberg <forums_noreply@adobe.com>

    To: Joshua Rickman <josh.texaspremiercoatings@yahoo.com>

    Sent: Monday, March 2, 2015 4:43 PM

    Subject:  XI Pro Trail

    XI Pro Trail

    created by Sara.Forsberg in Adobe Acrobat.com Services - View the full discussionHi josh8055, The trial version and your subscription software are one-and-the-same. Now that trial is expired, you simply need to activate your subscription so that you can continue using Acrobat. You can do that by clicking License this Software, and logging in with your Adobe ID/email address and password.  Best,Sara If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7245284#7245284 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7245284#7245284 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Acrobat.com Services by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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    Inspiring
    Mar 2, 2015 11:04 PM UTC

    Glad to hear you're up and running!

    Let us know if there's anything else we can do for you.

    Best,

    Sara

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