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Participant
March 1, 2024
Question

A couple questions about AE's scheduler for Instagram

  • March 1, 2024
  • 1 reply
  • 134 views

Hi there,

I am wondering if there's a way to post a link in bio for instagram on the scheduler, and if so how do I do that? 

 

I am also having issues posting reels from the schedular -- I get a post failed error message, but there doesn't seem to be any reason why -- there's a caption, and it's within the 30s time limit for reels.

 

My instagram business account is connected (via Facebook, as that was the only option), I created the reel in AE, and the same reel published successfully to my facebook page.  I ended up downloading the MP4 file and posting it manually to my Insta page, and it wasn't flagged for copyright or anything else, so I don't think that's the reason. Static posts seem to work fine. 

 

Any thoughts or suggestions welcome. Thanks! 

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1 reply

Andy Lambert
Community Manager
Community Manager
March 6, 2024

Hey @Angela288943451kg2! Link in bio is not yet supported, but you can request this feature here: https://adobeexpress.uservoice.com/

 

Regarding the failed Reel, could you open the post that failed, and share the URL of the failed post here please? 

 

Thanks,

Andy 

Thanks!Andy