Questions

Hey everyoneThere has recently been a significant change to the behaviour of image frames in Adobe Express, which is having a massive impact on our entire team’s workflows and making our custom templates pretty much unusable.The problem is this: when an image is inserted into a shaped frame (e.g. a diamond), the image can no longer be scaled down within the frame to a size smaller than the outer (invisible) rectangular bounding box of the shape. The programme now aggressively forces the image to fill these invisible corners – even though these areas will be cropped or masked out by the diamond shape in the final design anyway.This new ‘fill logic’ is setting our team back quite a bit. Essentially, we either need the old behaviour restored or, at the very least, a toggle in the frame settings to disable this forced filling of the bounding box. Is there a reason why this feature has been changed? Thanks in advance!

I was creating a webpage project. I got the entire project built and edited. I published the page, but then half of the project was just missing. Has anyone else experienced this, and does anyone have any ideas on how to recover the lost work?? Thanks!

I am trying to update a dynamic QR code created in Adobe Express a few months ago. When I click to ‘Manage Codes’ only the most recent three codes I have created show up. How do I access older codes to edit the links?

Hi, I was hoping for some help/ advice.  I have created a brand in adobe express and shared it with my team. When they access the brand and try to use the template it shows up that the fonts in the template are view only.  We have tried uploading the fonts onto there adobe express however this only adds the fonts generally and doesn't replace the view only fonts. So it still says the fonts are view only even when they upload there own versions.  It seems to be whoever uploads the fonts to the brand can use them however everyone else it is shared with can only view them.  I was hoping for some help with this!

Has Adobe considered allowing caption line breaks as a feature in Adobe Express? The generate captions feature is okay but certainly far from great. Given that it often misses spoken words, it would be nice to be able to add more lines for missing text. As a user, I am locked into the number of caption lines that are auto-generated by AX. Meaning, if I add missing text to pre-existing lines, the text in that caption line won’t fit on the screen. But I also can’t (that I have found) create a line break to add more text.

I would like a refund, i didn’t get instructions in how to use Adobe, it was just waste of time

This is also happening to me and all of my sudents. Express webpages that were previously all viewable are all getting 404 errors. Have tried different browsers, different wifi, different times. Would love to have this fixed before school starts next week as having students post their work to their express portfolio is a huge part of my class.

Adobe has a fourm explaining how to manage QR codes that you have previously created to see click thru, but I do not have this feature does anyone know anything about this? Link: Manage dynamic QR codes in Adobe Express

I left this review on the App Store and adobe spammed me with a link in the reply to this forum. So here you go adobe. My subscription is already slated to end with Canva starting the first. Update just updated some users to a new beta version of the app. The app is riddled with AI and it is harder than ever to edit images. As a long time customers and nearly a daily user of Express this has cut into my workflow in a big way. Running a small business, graphic design is a necessity and a budgeted item. I reached out to Adobe Support and they advised you can migrate back to the original app. However, this will be a required up date in May. Coincidentally he advised my subscription is up in May. If you don’t already use Canva, look into it. It has the same powerful editing engine but with tasteful AI integration (even though I don’t plan to use any of it). That’s what I am making the switch to when my subscription is up. Thanks for all the years Adobe. I just wished you remained as a

Did the Adobe Express download to pdf getting stuck at 90% get resolved from a week ago? I'm trying to download to pdf just now and after five or six failed attempts (inc with a blank doc with just the word test in) I'm now running the HAR report.The HAR report is never ending - it's been going for over 15 mins. I don't understand what I'm looking at but it appears to be trying to do the same thing over and over. Just wondering what the status is with this please?

3rd party fonts (TWK Everett & Reckless) not loading on Express, but working on Acrobat. Never had an issue using the uploaded 3rd party fonts in Express until this week. Have tried removing/reuploading fonts in boh .otf & .ttf formats, clearing cache/browser history.  

I am having a really hard time trying to translate a simple document with Acrobat (no layout, only text)Amongst various problems, I will just address here the most urgent to be fixed:The PDF has 23 pages. I ask to translate to English (from Portuguese), this is what it shows me: ALL the 23 pages in Portuguese (which I do not need) + only the first 2 pages in English.Why is it repeating the pages in the original language and NOT ACTUALLY TRANSLATING the doc into English, which is what I need?  I am asking to TRANSLATE ALL PAGES:  Thanks.

Cześć wszystkim,Mam dziwny problem z eksportowaniem i pobieraniem wideo z Adobe Express. Proces renderowania często zawiesza się na 99% lub na samym końcu pojawia się ogólny komunikat o błędzie, przez co nie mogę pobrać gotowego pliku.Zastanawiam się, czy to może być wina formatu lub kodowania moich plików źródłowych. Testowałem to z plikami pobranymi z jednej z popularnych w Polsce stron do konwersji wideo/audio, ale tam również występowały błędy lub pliki wydawały się uszkodzone/niekompletne.Dla porównania, dla testu użyłem innego, mniejszego narzędzia https://konwerteryt.pl/ i tam plik pobrał się „czysty", bez błędów, i w Adobe Express wszystko zadziałało od razu bez problemu z eksportem.Czy to znaczy, że Adobe Express jest wrażliwy na specyficzne kodowanie plików pochodzących z niektórych konwerterów? Czy ktoś z ekspertów mógłby rzucić na to okiem i podpowiedzieć, jak rozwiązać ten problem z pobieraniem w samym Adobe Express? Może jest jakaś ustawiona rozdzielczość lub format, któr

I purchased a premium recharge from Airtel that offered a Free One Year Subscription Of Adobe Express Premium as part of the bundled offer. Here’s the link to the currently active offer..https://helpx.adobe.com/in/express/web/adobe-express-subscription/adobe-express-premium-with-airtel.html The subscription was activated on my Airtel Number and Adobe doesn’t offer a login option using mobile phone number. So, I created an adobe account using email id and I updated the same email id in my Airtel Thanks App.. Now when i try to login directly to my adobe express account, it doesn’t show that my plan has been upgradedANDwhen i login via the airtel app - i.e. click Manage or troubleshoot - it opens the adobe express app but other than that there is NO updated premium subscription option PING PONG Setup of Airtel & Adobe Partnership I checked with Airtel - they said its Adobe issue as on their Airtel App, it clearly shows active.. When I checked with Adobe support - they said its Airtel

Hi, I’ve been trying to create a webpage in adobe express with a custom theme, but whenever I try to change the font to literally anything, it’ll just be a different sized version of the same font. I can’t seem to find any real solution online either. Some help would be very appreciated.

I uploaded 5 videos, all normal. All of a sudden, the audio is completely out of sync. I just bought this 30 minutes ago, I haven’t touched anything. 

I'm simply lost... I'd like to make a color scheme for my kids bedroom, but I can't find the functionality in Adobe Express..  Please forgive me the random use of tags.. I'm not sure which one actually fits..

The guided activity for “Learn balance in Design” seems to be broken or down. I get an "Unable to Open Document" error when trying to open it. This is happening in multiple browsers, and with cache cleared. Has it been removed for some reason or is this temporary? Does anyone happen to still have it to share? Was hoping to use it in my courses this week.

For brand control is there any future plans to be able to force the case you want to use in locked templates. For example if a sentence should be ALL CAPS or Sentence Case theres no way to ensure this and so many template users don’t look at whats provided and start adding everything in CAPS or lowercase and its looks badly produced and off brand.Let me know if this is somewhere to upvote as I feel like its something pretty standard for brand templates.

This is ridiculous.  I paid for the full version to be able to have translations.  The translations simply don't work; say "sorry, all good things have a limit, you can only translate 99 pages."  I'm translating 40 pages!  Also, these are history textbooks so it just won't translate things that it says are inappropriate content, but, of course, won't tell me what the inappropriate content is!!  Waste of money. I want my money back. Don't buy this crap.

Adobe Express with Chat GPT shows worst designs esp. regarding Logo. and neither it loads template on new Tab when we select a theme to check. The effort is good from your team, but please try it yourself first before testing public users. it wastes precious time for graphic designers. Also add an option for Ui Ux design. Will be looking forward to your response.

Continually getting the same error message :Sorry, something went wrong during the file upload. Please try again in few minutes. I’ve tried multiple browsers - Rebooted Refreshed this is Day 4 to no avail. PLEASE HELP

Paid Adobe Express subscriber (Premium), web version, Chrome on Windows. I schedule around 20 posts a week to Facebook, Instagram, LinkedIn, TikTok, X and YouTube through the Content Scheduler. ISSUE 1 - scheduling fails, and fails silently on some channelsWhen I select several channels and click Schedule, I regularly get "An error occurred, please try again later". After refreshing, the post exists on some of the selected channels but not on all of them, with no per-channel error telling me which ones were dropped. A scheduling session that used to take 20 minutes now takes 40+ minutes because I have to refresh constantly and re-check every channel by hand. This is not new and it is not a one-off. It has been happening for a long time and has been getting worse. I am reporting it now because it has become a weekly cost. ISSUE 2 - every LinkedIn post failed 22-31 July 2026All posts scheduled to LinkedIn on 22, 23, 24, 29, 30 and 31 July 2026 are marked Failed, on both of my LinkedIn ch

I received an Adobe Illustrator material that I need to upload in Adobe Express and work on it. The font used is customized, but I have it already uploaded in Adobe Express. Still the fonts are not being recognized and the text shows strange characters . Any way I can fix it? I could rewrite again in the material, but the design get slightly broken.