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Participant
Oct 30, 2026 11:08 AM UTC
Question

I am facing an issue with the QR code feature in Adobe Express. The “Manage QR” button is currently disabled, and I am unable to access or manage my QR codes.

The “Manage QR” button in Adobe Express is disabled, and I am unable to manage my existing QR codes. Please investigate this issue and help me restore the button’s functionality as soon as possible.

    2 replies

    Inspiring
    Oct 31, 2026 12:12 PM UTC

    First check you are signed in to the same account that created those QR codes, as a different account will not show them. If that is correct, sign out and back in, then open the design again and check Manage QR. If it is still greyed out, it is worth checking whether your codes were dynamic, since only those can be managed and edited after they are created.

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    Participant
    Nov 3, 2026 11:32 PM UTC

    I no longer see the feature for creating dynamic qr codes and the “manage qr codes” is no longer there at all. I contacted Adobe and they didn’t even think it was ever there. I have a few dynamic codes that I created and I can’t access them. Does anyone have the same issue or a fix? 

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