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Participant
Feb 24, 2022 8:23 PM UTC
Question

A lot of bugs this week

We've been really loving Spark and now all of a sudden I'm experiencing a lot of bugs:

- Text color picker not working when an image is in the background. It kept kicking me out of the project, returning me to my home page, and then reopening the project.

- Resize button stopped working. Keeps opening the brand panel. Dang, now I guess I got to recreate a new size from scratch since I've not found a workaround for this one yet.

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1 reply

Community Manager
Feb 28, 2022 2:25 PM UTC

Hi Jennifer,

 

Sorry for the trouble. We hear your frustration & want to make this a better experience. Could you please perform a few troubleshooting steps? Please try clearing browser cache and then logging in using a new "Incognito" (Chrome), "Private" (Safari) or similar window. Try reinstalling the app? Signing out of the app and then signing back in? Try checking these things and report back with a screenshot of the error to better understand the issue. Thanks for your patience in resolving this problem. 

 

Thanks,

Manmeet

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