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Question

"This app is actually very good, but often it takes a long time for the page to load. Even when we try to select necessary icons, they take a long time to appear. This issue persists even when the network connection is good. I checked other apps in the meantime, and they are working fine. If a solution can be provided for this problem, I can upgrade the app rating to five stars. Thank you."
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Amitej S · Answer

Hi @Chandika jayan, Thanks so much for your feedback. We’re glad to hear you’re enjoying Adobe Express!

Sorry to hear about the slow loading issue. To help us look into this further, could you please confirm the following details?

Device model, Operating system, and Adobe Express app version.

In the meantime, please try these quick troubleshooting steps:

Clear cache and data from the app.
Check available storage space on your device; low storage can affect app performance.
Ensure your app is up to date via the Play Store or App Store.
Restart your device after clearing the cache and reopening the app.

Let us know about your observations. We are here to help!

Best!

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