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rishav_1203
Participant
December 22, 2024
Question

Adobe Animate Characters is not working using Audio

  • December 22, 2024
  • 1 reply
  • 92 views

I am free user. I am using the free tool Animate characters. While uploading the audio, the loading screen keeps fixed.

This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
December 23, 2024

Hi 

@rishav_1203

,

We're sorry to hear about this. Can you share the screen recording of the issue? Also, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?

 

Try clearing the browser's cache and cookies, restart the browser and see if that helps. For more information on how to clear cache and cookies, check this link- https://adobe.ly/4gRqZsx

 

Regards,

Tarun

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