Adobe Express

Question

Desastrosa aplicación tras la actualización del diseño nuevo. Cuando vas a escribir se amplía todo, se descentran todos los textos. A veces se borran las creatividades. En fin, un desastre.

He intentado ponerme en contacto a través de vuestro chat para informaros de los errores pero es imposible por culpa de vuestro bot.

No me creo que después de tanto tiempo nadie os haya informado de lo mal que funciona esta app de pago cuando la versión antigua era muy práctica y funcionaba perfectamente. Sale más a cuenta utilizar canva y dar de baja la suscripción de adobe express

mahmoud_5524 · Answer

Hi @defaultogbf5ol0nyn1,

I’m really sorry to hear about your experience! It sounds incredibly frustrating, especially when the new design isn’t meeting your expectations, and I completely understand your disappointment.

I’d love to help you get things back on track. Could you share a bit more about the issues you're encountering with text and creatives? It would also help to know which device and version of the app you're using so we can pinpoint the problem more effectively.

Regarding your attempt to reach us via chat, I sincerely apologize for the inconvenience caused by the bot. We’re actively working to improve support.

Your feedback is incredibly valuable, and I’ll make sure it gets to the right team. Please give me more details, and I’ll do my best to assist you further. Thank you for your patience!

Best regards,

^MM

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