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Participating Frequently
April 18, 2023
Question

Adobe Express

  • April 18, 2023
  • 3 replies
  • 222 views
Hi I have been trying to use Adobe Express for a few days but whenever I click on anything it freezes.  I've deleted the cache many times, and I'm on Chrome browser. Who can I contact on this as all my other Creative cloud Apps suite work fine?
 
 
 
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3 replies

Participant
April 25, 2023

Same issue as well - no one will reply back from support and when you call the number no one handles this program for support via phone. Canva is currently my backup but may have to be my go-to now. I have been waiting over 2 hours for the same project to open for edit. 

 

Participant
April 20, 2023

I'm having the same exact issue. I can't create a new project or edit an exisiting one. The program just freezes.

Community Expert
April 19, 2023

I don't know who you can contact directly.  For now, can you be more detailed about how you are launching Express?  Without more information, my first guess is that there may be some sort of conflict with your Chrome security settings. 

 

Participating Frequently
April 26, 2023

It's working now, not sure why it happened, but all good now. Thanks!