Adobe Express and Firefly do not a proper job

Thanks for your reply. Looks like I was not able to find the right section within Adobe Express to have a better jump start with the project. Now, my discontent is about a function that did not deliver what was laid down in the prompt - and I got charted for the result anyway.

Let me explain why I think it is an issue:

1. in AE on the main screen it offers a input box for a prompt - the AI assistant asking for what you are looking for or what to create. It ist clearly stated that this AI assistant is still in beta stage.
2. It creates the impression that it will help you with your project, not only by creating but also by guiding you to the right section within AE.
3. As I only got PNG files in return - it would be great to have a little reminder before the assistant proceeds and creates some images. e.g. this will create a number of images and xy credits will be deducted from your account, do you want to continue?
4. Or in my specific case, in the prompt it was clearly written, that a fully editable business card is needed. If the assistant only creates images, it should notice the user that the desired functionally will not be achieved using this prompt but redirect the user in the proper section. Not sure if you really need ‘AI’ for such a task….
5. In General I do not believe it is good business practice to charge for a beta function, nor to deduct credits if the result is clearly not what was requested.
6. And maybe the main screen on AE is crowded, lacks of a clear structure, it is not always easy to find what you need and that why an assistant looks very welcome, if it really works….

I completed the project using the old fashioned Pages App from Apple, did the job for me in this case. Next time I will give the business card section in AE a go...

​@juergenb84151248 Sorry to hear that you didn't get the results you were hoping for. Not every unsatisfactory result is grounds for a refund, as image generation depends heavily on the prompt and the capabilities of the tool being used. Firefly generally creates images, so asking it for an editable business card template will typically result in image files rather than a fully editable design. While Firefly does have vector-generation capabilities, they are intended more for icons, simple illustrations, stickers, and graphic elements than for complex print layouts such as business cards.

For a project like this, I would use InDesign or Illustrator instead. In Illustrator, you could even use the Contextual Task Bar or Generative AI features to help create a business card layout, but the result would still need to be refined into a proper template with editable text frames and placeholders rather than relying on generated artwork alone.

In Adobe Express already includes business card templates that can be customized and edited, so that may have been a better starting point for this project than using Firefly image generation. You can browse them here: https://www.adobe.com/express/create/business-card