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Participant
August 17, 2023
Question

Adobe Express Beta Crashed

  • August 17, 2023
  • 1 reply
  • 201 views

I opened the new Beta Adobe Express yesterday 8/16/23 and during creation of a social media ad, it crashed twice, once shutting down my whole system. Also, unable to edit images without getting strange horizontal lines in the document. 

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1 reply

Lyn_D
Inspiring
September 11, 2023

@jodiofca, Thank you for reaching out, and I apologize for any frustration caused. Our engineering team has recently fixed some reported bugs. Could you please confirm if you're still experiencing this issue?

 

If the problem persists, don't hesitate to let me know.

 

I'm looking forward to hearing from you.

Lyn

jodiofcaAuthor
Participant
December 2, 2024

Hello, Lyn_D,

Sorry for the delayed reply. I wasn't able to update my system to fix the problem, but have recently purchased a new Mac so my programs are now working fine.

Thank you so much for reaching out.

Jodi

David__B
Adobe Employee
Adobe Employee
December 2, 2024

Hi @jodiofca


Thanks for following up. Glad to hear it is working better.

Best,
Dave