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Participant
Aug 6, 2023 11:10 AM UTC
Question

Adobe Express Beta, Your browser isn't supported

Can't join Adobe Express Beta. It says your browser isn't supported even though I tried Google Chrome and Microsoft Edge. I even tried clearing the cache and Cookies. Still, not working! Please, help!!

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4 replies

Amitej S
Community Manager
Community Manager
Aug 18, 2023 8:49 PM UTC

Hey @Mariam3151767229py, Sorry for the delay. Are you still facing this issue? Can you please check if the Javascript is enabled for the browsers (Google Chrome, Edge, or Safari)? Also, ensure you're not on any VPN or have an active firewall.

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Participating Frequently
Aug 20, 2023 7:07 AM UTC

Ditto, unsupported browsers and I tried with two computers, including Windows 10 and the latest Edge and Chrome browser updates, nothing, always the message: "your browser is not supported"...
This message does not mean anything and does not correspond to the problem.
I also emptied the cash and cokies, I have no VPN or firewall.
Several problems of this kind on this forum and 0 solution...

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Participant
Aug 7, 2023 9:28 AM UTC

It kinda finally worked with me, I opened it from chrome browser but on an Android tablet. But I had to use the option "desktop site" to open it.

So, it is still not opening on my PC but at least now I can use it.

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Participant
Aug 6, 2023 11:31 AM UTC

Hi, have you found a solution? it is doing the same with me!

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