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Participating Frequently
October 21, 2025
Question

Adobe express can't download

  • October 21, 2025
  • 1 reply
  • 140 views

Hi, I would like to work with Adobe Express as a company manager, but I can't because after inserting images from the media library, the work cannot be downloaded. What is the solution to this?

It's terribly unpleasant.

 

Thx

1 reply

David__B
Adobe Employee
Adobe Employee
October 21, 2025

Hi @elijah_9558

 

Sorry to hear about your difficulties. Are you still encountering issues? If so could you please try these and see if they help?

 

- Try downloading from a different device or browser on a computer?

- Try creating a duplicate instance of the file and downloading from there?

- Try downloading a different file and downloading from there

 

Please let us know if any of these help or if you have questions,

- Dave

 

 

 


DB

Participating Frequently
October 22, 2025

There might be something wrong with the media files because I only notice this issue with premium images. Could you possibly take a look at this?