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Participant
August 17, 2025
Question

Adobe Express Character Animation Freezes at "Wrapping up

  • August 17, 2025
  • 1 reply
  • 144 views

Hello,

I am facing an issue with Adobe Express Character Animation. Everything works fine until the final step. When Adobe Express character animation reaches the “Wrapping up…” stage, the screen freezes and the final video does not export.

  • I tried different browsers (Chrome, Edge) → same issue

  • Cleared cache/cookies → still happens

  • System and browser are updated

  • Other Adobe Express features work fine, only Character Animation gets stuck

Can you please confirm if this is a known bug, or suggest any fix/workaround?

Thank you,

1 reply

Amitej S
Community Manager
Community Manager
August 18, 2025

Hey @hobby_4812, Welcome to the Adobe Express community!

 

Since when have you been facing this issue? Does it happen every time you use this feature? Can you let us know the length of the recordings used?

Also, could you share a screen recording of the workflow with the end issue point so we can investigate this further? 

 

We are here to help, just need some more info.

Best!