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Participant
September 6, 2025
Answered

Adobe Express crashing issue

  • September 6, 2025
  • 2 replies
  • 107 views

Why did I pay $99 for an app that keeps crashing. 

 

{Mod Note- Title has been updated by the Moderator}

Correct answer Amitej S

Hi @happy_project1241, Welcome to the Adobe Express Community!

 

Adobe Express recently experienced an outage that may have affected your experience. Our teams have rolled out a fix, and everything should now be running smoothly. Could you please confirm if it’s working correctly on your end?

 

For the latest updates, visit: https://adobe.ly/4m3LwfC.

 

Best!

2 replies

theresa_5656
Participant
May 16, 2026

I am having issues with it too! Every time I go to make a flyer, poster, etc after a few generated results it shuts down and comes back up. I can’t scroll through the generated results either! It has become very quirky lately!!

Tarun Saini
Community Manager
Community Manager
May 20, 2026

Hi ​@theresa_5656,

 

Welcome to the Adobe Express community! We’re sorry to hear about this. Are you still experiencing the issue? Which browser are you using? Did you try using another browser to check if that helps?

 

Also, could you please share a Screen recording of the issue so we can assist you better?

 

We’re here to help, just need some info.

 

Regards,

Tarun

Amitej S
Community Manager
Amitej SCommunity ManagerCorrect answer
Community Manager
September 8, 2025

Hi @happy_project1241, Welcome to the Adobe Express Community!

 

Adobe Express recently experienced an outage that may have affected your experience. Our teams have rolled out a fix, and everything should now be running smoothly. Could you please confirm if it’s working correctly on your end?

 

For the latest updates, visit: https://adobe.ly/4m3LwfC.

 

Best!