Adobe Express Did Not Notify Me Of Post

Question

Hi, all. i have posts scheduled today that I needed to be oush notified to post. I have the app and logged in, but 9 AM came around and no notification from the app. There is nothing that says "Scheduler" in the app. I had to make a Google Calendar alert and re-download the asset to be able to post on time. I never had this issue with Content Cal and need to be able to post to complete my job. I have all notifications on, so please advis

Lyn_D · Answer

Hi @Ariana_Jo,

Thank you for reaching out, and we're sorry you're having difficulties with the Notifications on the Scheduler.

Do you mind sharing a bit more information on this? E.g., Is this happening on all social media handles or only on one?, also what type of post was it (Story, video, image, carousel, etc.) Format of file etc.

Kindly also include a walkthrough video and a copy of the file you're trying to post.

You may also want to clear the browser's cache and cookies.

You may also try using a different browser or accessing it in incognito or private mode to see if that helps.

If the above steps don't help, try resetting your browser, rest your Scheduler, and let us know the outcome.

We're here to help and looking forward to hearing from you.

Many thanks,

Lyn

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