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C
charlotteglaze@gmail.com
Participant
August 21, 2024
Answered

Adobe Express download button missing

  • August 21, 2024
  • 2 replies
  • 1272 views

Browser & Device type: Chrome Version 127.0.6533.120, Mac OS 12.7.1

Issue: https://new.express.adobe.com/ - All my projects are not able to be downloaded. The share and download buttons are missing today.

 

Attached is a screenshot.

    This topic has been closed for replies.
    Correct answer Tatu34766867d3b8

    Close the browser tab and reopen. Is the Download butten there now?

    This did the trick for me with MacOS and Chrome. Refreshing site didn't help. I didn't sign out and in. 

    2 replies

    T
    Tatu34766867d3b8Correct answer
    Participant
    August 29, 2024

    Close the browser tab and reopen. Is the Download butten there now?

    This did the trick for me with MacOS and Chrome. Refreshing site didn't help. I didn't sign out and in. 

    S
    Stephanie36752561qsgg
    Participant
    August 30, 2024

    This worked for me, but weird that this is a problem! New problem as of today; been using for about a year and this was never a problem before.  

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 21, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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