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Participant
May 3, 2024
Question

Adobe Express in Android not opening

  • May 3, 2024
  • 2 replies
  • 437 views

Hello. Over the last few days, when I try to open Adobe Express in my mobile phone (Android) I'm getting the error "We're having a problem connecting" and ask to check the internet connection. The internet connection is active, I can open other Adobe apps (I am posting from my mobile phone).

I already:

1. Cleared the cache and data, then resrarted the phone. 

2. Uninstalled the application and reinstalled it.

3. Uninstalled the application, restarted the phone, installed the application. 

However, I  keep getting the same error. 

My cellphone has the latest Android version.

Appreciate your help to fix this problem.

This topic has been closed for replies.

2 replies

Participant
May 28, 2024

Same issue. 

Participant
May 17, 2024

Same thing is happening to me. Please someone help!