Adobe Express Link Not Opening On Mobile Browser

Forum|Forum|3 years ago
November 1, 2022
2 replies
571 views

I created a Web Page project in Adobe Express and everything seems to work except when I try to view it on a mobile phone, I would get a "Can't Open This Page" error. I tried Google Chrome and Safari browser on the mobile device and it gives me the same error. I already opened a new incognito window, restarted the browser, and cleared the cache: same error. I also restarted the device and still gives the same issue. I don't have issues viewing this on a desktop or laptop browser.

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Henrik Heigl

Community Expert

Hi,

I tried to replicate your steps but I do not get errors. Do you still have that issues? does the website work On desktop well?
Hope that helps a bit.

regards,Henrik

A

alext@adoaAuthor

Participant

I still have the same issues. It doesn't have any issues on a desktop browser. Only on mobile phone browsers which is what I want our users to use to view the page.

A

alext@adoaAuthor

Participant

Addendum: This issue also only occurs when I scan the URL from a QR code.

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