Adobe Express looks like it has an error (Adobe Express parece que tuviera un error)

Forum|Forum|11 hours ago
February 26, 2026
4 replies
52 views

Today I accessed my templates and files that I have in Adobe Express and although each element is there, and some files even look fine when I download them, the entire file interface looks as if it were corrupted.

Hoy ingrese a mis plantilla y archivos que tengo en Adobe Express y aunque cada elemento esta, incluso algunos archivos cuando los descargo se ven bien, todo el interfaz del archivo se ve como si estuviera corropido.

A WanderingWonder

Participant

I am using Adobe Express in the Chrome browser. I’ve recently updated it the browser, and cleared cache.

I notice this happening to my projects too, across all of them.

But one thing I just found out is that it doesn’t happen when I switch the background from transparent to a solid color.

When I switch it back to transparent background and download it, it’s in that fragmented broken state again.

Le1797320eaxt

Participant

Eine von uns in Adobe Express erstellte Datei (Video)

wird nicht mehr korrekt dargestellt. In der Vorschau ist alles korrekt. Wenn wir auf die Elemente an sich klicken, wird als Vorschau aber das korrekte Bild dargestellt. Ich habe meinen Cache geleert, aber es funktioniert dann auch nicht. Ich habe Firefox und Chrome ausprobiert, bei beiden der gleiche Fehler. Mein gnazes Team kann nicht mehr korrekt auf die Datei zugreifen. Auch eine Wiederherstellung der Versionen half nicht.
Auch beim Login in Adobe Express habe ich Probleme, dass die Maske zum Login mehrmals angezeigt wird.

A WanderingWonder

Participant

Deleting to move this to a proper place in the thread.

Amitej S

Community Manager

Hi @BrunoBenedetti, @oOoPhanteraoOo! Thanks for reaching out! This shouldn't be happening!

Can you try once in private/incognito browsing mode and confirm if you’re getting the same experience there? We’d also like to know whether this is happening to just one project or to every project across all formats (post, video, webpage) that shows a similar experience.

Please confirm and let us know so we can further investigate this.

BrunoBenedettiAuthor

Participant

It's the same in incognito mode. No changes. My files in 1080x1350 or 1080x1920 format are corrupted. The ones I have in square format look fine. At least any new file I try to create starts up correctly.

oOoPhanteraoOo

Participant

Same issue. Its destroying my projects! Why would I ever purchase a product that destroys hours of work in a click?

BrunoBenedettiAuthor

Participant

One month with a big project to Instagram. I can't belive

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